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Data Protection Information

 We understand how important it is to treat your personal information with care. That is why we are committed to adhering to the legal requirements of the new European Union (hereinafter: “EU”) General Data Protection Regulation (hereinafter: “GDPR”). We value your trust and assure you that we use your information conscientiously. The following information explains how HOHE Medien OG (hereinafter: “we”) processes your personal information.

Anonymous Data

When you visit our website, access information is saved anonymously, without identifying personal data. This data collected between and the user is logged in order to log errors and continually improve our website. An analysis of anonymous user data enables us to provide customer-oriented services and offerings. No personal references are made in these analyses.

Personal Data

Processing of your personal data occurs solely in connection with the opening of a customer account, registration for a newsletter, ordering of a subscription or ordering in our shop.

Only once you have opened an account, signed up for our newsletter, ordered a subscription or ordered a product from our shop will your personal information (namely: name, address, date of birth, sex, e-mail address and phone number) be collected and – if you have not consented to any further data processing –  requested, saved, combined, transferred and used exclusively for the purpose of fulfilling the desired contract or responding to your inquiry (see Art 6 (1) lit. b GDPR). We share your data with third-party contractors only when necessary for fulfilling the desired contract, such as, for example, providing your name and address to a postal service to deliver a product or providing an encrypted transaction number to a payment service like PayPal or financial institutions such as Deutsche Bank or UniCredit.

Some of these third parties, such as Amazon Web Services (AWS), exist outside the European Union; however, we make sure when selecting third party contractors that they comply with the EU GDPR. We only share your information in countries that, according to the European Commission, maintain an appropriate level of data protection, comparable to that of the EU.

Only after you have given your consent according to Art 6 (1) lit. a GDPR will we use your provided information for other purposes, such as sending our newsletter; the exact usage is clarified in the relevant declaration of consent. Revocation of consent is possible at any time, but please be aware that after this revocation we can continue to process any data necessary for the fulfillment of remaining contracts or legal obligations.

Duration of Storage

Your data will be stored with us only as long as we consider reasonably necessary for fulfilling the above-mentioned contracts and as long as permissible under applicable law. We store your data as long as legal storage obligations exist or until statutes of limitations of potential legal claims have expired.

Data from our Free Trial subscribers will be deleted automatically after 6 months.

Data from our full subscribers will be deleted after the legal statute of limitations (7 years).

Data from forum users will be deleted automatically after 1 year of inactivity.

The deletion of your personal data can be requested at, as long as no legal obligations to store your data exist.

Data Processing when using our Website

On we use cookies to enhance your experience on our website and to enable the use of certain functions. Cookies are small text files that are saved onto your computer or mobile device. Most of the cookies we use are deleted from your hard drive at the end of each browser session (so-called “session cookies”).

Other cookies remain on your computer or mobile device to enable us to recognize your device at your next visit (so-called “persistent cookies”). These cookies allow us to greet you with your username, for example, or fill in your password or other data for subsequent forms and orders.

Google Analytics

We use Google Analytics, a web analysis service of Google LLC. (“Google”). Google Analytics uses cookies – these are text files that are saved onto your computer or mobile device and enable the analysis of the use of our website. Google uses this analysis to create reports about website activity for the website operator and to render further services related to the use of our website.   

By using our website you agree to the processing of data by Google.

You can block the installation of cookies through specific settings on your browser software (e.g. by installing the Google Analytics Opt-out Browser Add-on under; however, please be aware that by doing so you might lose some functions of the website, such as auto-fill.

Amazon Web Services

We use Amazon Web Services (AWS) as a technical platform. That means that all data storage and processing occurs using the hardware provided by this company. This hardware is located by Amazon in Ireland. The Amazon headquarters is located in the United States. For more information, visit

Social Media

Our “ideas” on contain links to Facebook, Pinterest, Google+ and Twitter. We do not share any data automatically with these companies. Only once you have actively clicked on the link will you be transferred and no longer on our website. In this case, only the link to the idea page will be passed on as a reference.


We take technical and organizational precautions to protect your data from loss or misuse by storing this data in a non-publicly accessible operating environment. When transmitting personal information, we use Secure Socket Layer Technology (SSL).

Your rights regarding your data

According to applicable data protection laws, you have the right to:

  • Request information regarding whether we have saved your data and which data has been collected, as well as to receive copies of these data,
  • Demand the rectification, addition to or deletion of your data that are incorrect or not processed in conformance with the law,
  • Demand that we limit the processing of your data,
  • Object to the processing of your data under certain conditions or revoke previously given consent,
  • Demand data portability,
  • Demand that we disclose the identity of third parties with which your data has been shared, and
  • File complaints with the responsible data protection agencies.

Our contact information

If you have further questions regarding data privacy, please contact us at any time using the following address:

HOHE Medien OG

Klosterwiesgasse 101b

8010 Graz